Consular Section

American Citizen Services

Consular Section in San Salvador provides the following services abroad to its citizens:

Passport and notarial services require an appointment except qualified adult passport renewal by mail applications, which can be completed via courier service. Please visit the link to each service type for more information and to schedule an appointment: Passport & Notarial.

To apply for a Consular Report of Birth Abroad (CRBA), please visit Citizenship Page and follow the instructions.

Emergency Services:

To report an emergency involving a U.S. citizen, understanding as emergency the death, imprisonment or having been the victim of a crime, please call (503) 2501-2999 or call from the United States (301) 985-8840 ext. 2999.

The American Citizen Services (ACS) Unit does not handle visa inquiries or any other immigration benefit. For visa questions (Immigrant and Non-Immigrant) you may visit the Visa Services Page.

Visa Services

The Department of State manages the visa process strictly but fairly in order to best protect the United States.  We are committed to the essential openness for which the United States has always been known.  Travel to the United States is welcomed and encouraged.

We promise to you, the visa applicant, that:

  • We will treat you with dignity and respect, even if we are unable to grant you a visa.
  • We will treat you as an individual and your case as unique.
  • We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
  • We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
  • We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
  • We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
  • We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on
  • We will explain the reason for any visa denial to you.

Furthermore, if you are a:

  • Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
  • Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
  • Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.

At the same time, we expect you, the visa applicant, to:

  • Plan your travel and visa application as far in advance as possible.
  • Complete your application fully and accurately.
  • Be forthcoming about your purpose and plans.
  • Prepare for your interview by being able to clearly and concisely describe your intentions