Department of Homeland Security

Notice: Beginning on March 28, 2016, DHS- USCIS San Salvador field office will begin making online appointments to visit the office. All customers wanting to visit the office will need to make an appointment in advance.

The link to use will be the following:

The Department of Homeland Security leverages resources within federal, state, and local governments, coordinating the transition of multiple agencies and programs into a single, integrated agency focused on protecting the American people and their homeland. More than 87,000 different governmental jurisdictions at the federal, state, and local level have homeland security responsibilities. Homeland Security is truly a “national mission.”

Some of the operational components within the Department of Homeland Security include:

  • Citizenship & Immigration Service (CIS)
  • Customs & Border Protection (CBP)
  • Federal Emergency Management Administration (FEMA)
  • Homeland Security Investigation (HSI)
  • Transportation Security Administration (TSA)
  • United States Coast Guard (USCG)
  • United States Secret Service (USSS)

Within the US Embassy-San Salvador, DHS maintains two operational components.

The U.S. Citizenship and Immigration Services (USCIS) office is open for services on Mondays and Wednesdays from 7:30 a.m. until 9:30 a.m., and it is located at the AID building within the Embassy premises. Access is through the Consular gate located on Boulevard Santa Elena. When approaching the gate, please use the DHS-USCIS line.  An appointment is not necessary, customers are served on a first-come, first-served basis. Services USCIS provides include travel letters for lawful permanent residents whose cards were lost or stolen or for newborns born to LPRs outside the U.S., immediate relative immigration petitions filed by U.S. citizens who permanently reside in El Salvador, voluntary abandonment of lawful permanent residence status, and others. For more information, please visit the San Salvador Field Office page on

If you need to contact the USCIS San Salvador Field Office, please call (503) 2501-3022. You may also contact us by e-mail at or by fax at (503) 2288-3330.

The largest investigative arm of the Department of Homeland Security, HSI is responsible for identifying and shutting down vulnerabilities in the nation’s border, economic, transportation and infrastructure security. The agency was created by combining the law enforcement arms of the former Immigration and Naturalization Service (INS) and the former U.S. Customs Service (USCS), to more effectively enforce our immigration and customs laws and to protect the United States against terrorist attacks. HSI does this by targeting illegal immigrants: the people, money and materials that support terrorism and other criminal activities. HSI is a key component of the DHS “layered defense” approach to protecting the nation. Within the US Embassy-San Salvador, HIS coordinates law enforcement efforts between the Government of El Salvador and HSI offices worldwide. Our staff includes Americans and Salvadorans working to advance our mutual interest

If you need their assistance, please come personally on the days and time indicated above.

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