Passport Services

THIS PAGE IS FOR THE EXCLUSIVE USE OF U.S. CITIZENS WHO NEED TO RENEW THEIR U.S. PASSPORT

Welcome to the U.S. Passport Services Information Page

Last Updated January 2024

Please follow the instructions outlined below when preparing to apply for a U.S. passport in El Salvador.  Do not follow the instructions pre-printed on the passport forms, or in the passport forms site as these are designed for applicants within the United States. Information from these sources such as accepted forms of payment and where to submit the application are not applicable to applicants in El Salvador.

For qualified applicants, the Embassy offers ADULT passport renewal by mail through the local courier service Cargo Expreso.  We encourage all qualified applicants to use this service and avoid long delays in setting an appointment and inconvenient travel to the Embassy.

To see if you qualify and learn more on how to apply through Cargo Expreso, please visit the following link:

Adult Passport Renewal by Mail Using Cargo Expreso’s Courier Service (PDF 246 KB)

If you are not eligible to apply for adult passport renewal by mail, please follow the EIGHT STEPS below to apply for your passport.

1.  Passport application form(s) complete this at https://pptform.state.gov/. If your passport was lost or stolen, you will also fill out the required form in this site (you will submit two forms).  Print the completed form(s) single sided. Do not sign the form(s) until asked to do so at the appointment.  You will physically submit your barcoded printed application form.

All passport applications must include the applicant’s Social Security number. To avoid inconveniences, we highly recommend presenting your original Social Security card the date of your appointment.

If you were never issued a Social Security number, enter all zeros in the application form’s Social Security number field. You must complete a declaration at your appointment that you were never issued a Social Security number.

2. One recent 2×2 inches U.S.-style passport photo. The photo must be clear and taken with a white background. Glasses are not permitted. Photos are NOT taken inside the embassy.

3. Supporting Documents: You must bring the original and one photocopy for each of the following documents:

  • Proof of U.S. citizenship: U.S passport book or card, U.S. birth certificate, Consular Report of Birth Abroad, or U.S. naturalization certificate.
  • Identification: foreign passport, DUI, driver license, or state ID.
  • Social Security Card
  • Additional requirements for minor applicants, 15 years or under, are:
    • Original and one photocopy of the minor’s birth certificate or Consular Report of Birth Abroad.
    • Both parents present with a valid photo ID and a photocopy of each ID.
    • If one, or both parents are not present, an original notarized DS-3053 must be submitted with the application. Photocopy of absent parent ID must be attached to the application.
    • Printed age progression photos since the last time a passport was issued to the minor; 2-3 photos per year should be enough.
    • If applicable, parent(s) death certificate, adoption decree, or legal custody documents.
    • For applicants 16 and 17 years old, ALL the above applies, with the only difference that only one parent is requested to be present at the interview.

4. Do you already have your passport form filled out, photo, and supportive documents READY? If YES, SCHEDULE YOUR APPOINTMENT

To Schedule an appointment for passport services is FREE. Please schedule your appointment online at the following link:  APPOINTMENT

To the greatest extent possible, please list a local/Salvadoran phone number when scheduling your appointment.

If you need so, please take your time to review How to schedule an Appointment Tutorial presentationTutorial Link

If you show up to your appointment unprepared, you will have to RE-SCHEDULE your appointment.

5. Visit your nearest Cargo Expreso agency to purchase a shipping label so your new passport can be mailed and delivered to you. Ask your Cargo Expreso agency representative for a return shipping label for a U.S. Citizen Passport, not for a VISA, you must be very clear on this. (If preferred, the option to pick up passports at the Embassy will still be available)

6. Show up to your appointment: The American Citizen Services entrance is located at the Diplomatic gate closest to Super Selectos and La Prensa Gráfica. Do not make the visa entrance line. Be on time, 15 minutes before your appointment. No electronics inside the embassy, for more information click Here. No parking available, for more information click Here . Limited wheelchairs available at gate

7. Fees & Payment: The passport application fee must be paid inside the Embassy on the date of your appointment in cash or credit card.

Adult PPT renewal that were valid for 10 years $130
Minor PPT renewal (15 years old or under) $135
First time adult passport (16 years old or older) $165
Lost, stolen, or damaged PPT (16 years old or older) $165
Lost, stolen, or damaged PPT (15 years old or under) $165
Adult Passport Card $30
Minor Passport card $15

 

8. Pick up your NEW passport at your Cargo Expreso agency.

New passports are delivered 3-6 weeks after your appointment date. You will be contacted by email or phone when your passport is ready for pick up.  Make sure the phone number and email you provided to Cargo Expreso and in your application are the correct ones.

EMERGENCY TRAVEL PLANS

All requirements above apply. In addition, please submit a printed copy of your flight itinerary, as proof of imminent travel. Emergency passports are printed and delivered the same day during the afternoon hours (2:30 p.m.). Emergency passports are issued with limited validity and intended for return travel to the United States only. You must re-apply for a full validity passport at a U.S. Passport Services Agency.

If you have an EMERGENCY, and DO NOT find any available slot PRIOR to your travel, please send an email to acssansal@state.gov. In your email, you must attach your flight itinerary and copy of your passport biographical page. If it is lost or stolen, mentioned it as well in your email.

QUESTIONS?

If you still have questions after reading ALL the information contained in the above steps, please read our Frequently Asked Questions  (work in progress) or send us an email at acssansal@state.gov.