The American Citizen Services Unit can provide forms and general information and can forward your claims to Veterans Affairs. We also can arrange medical appointments, assist with direct deposit issues and follow up with Veterans Affairs about individual cases, when necessary.
You may obtain contact information for the VA at the following address: www.va.gov/landing2_contact.htm
For more information on VA Services and Benefits for U.S. Veterans Living Abroad: www.vba.va.gov/bln/21/foreign/index.htm
Federal Benefits for Veterans, Dependents, and Survivors 2013 Edition: http://www.va.gov/opa/publications/benefits_book.asp
Veterans may apply for benefits on-line from overseas using their home computer. The Veterans Online Application (VONAPP) requires that you have one of four specific browsers installed on your computer and a minimum capability of 128-bit encryption. If you do not currently have the correct browser, you can download one for free from the Veterans Benefits website. The Veterans Benefits website will tell you if you need to download encryption software, and they will provide a free download link if this is the case. Please note that the encryption may not work in all countries. Where the (VONAPP) is not available, the nearest U.S. embassy or consulate can be of assistance.
For General Inquiries: 1-800-827-1000 (English only)