The U.S. Embassy in San Salvador has resumed regular immigrant and non-immigrant visa services.
All nonimmigrant visa application fee (also known as the MRV fee) payments made on or after October 1, 2022, are valid for 365 days from the date a receipt is issued for payment of the MRV fee. Applicants must schedule an interview appointment or submit an interview waiver application during this 365-day period. Please note applicants must only schedule their interview or submit their waiver application within the 365-day period. There is no requirement the interview must occur during the 365-day period. All receipts for payment of MRV fees issued before October 1, 2022, were extended until September 30, 2023, and remain valid until this date.
If you would like to request an expedited non-immigrant visa appointment, especially if you are a student or have urgent travel, please follow the guidance provided at www.ustraveldocs.com call 2113-3122 to request an expedited appointment.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
See our Directory of Visa Categories on usvisas.state.gov to determine which visa category might be appropriate for your purpose of travel to the United States.
Nonimmigrant Visas
Travel to the United States on a temporary basis, including tourism, temporary employment, study and exchange.
Immigrant Visas
For foreign citizens who want to live permanently in the United States.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
Contact Us
If you have a question regarding the visa process or a visa case, you may contact our Visa Information Center free of additional cost. Our customer service representatives are able to assist you Monday to Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 3 p.m. (Schedule provided in Central Time) via the following means:
- Telephone: From El Salvador call 2113-3122, from the United States call (703) 745-5476;
- Email: Write to the Visa Information Center electronic address support-elsalvador@ustraveldocs.com;
- Online Chat: You may also chat live with one of our representatives, click this link: https://www.ustraveldocs.com/sv/en/contact-us/
- Website: You can learn about the visa process and schedule your visa appointment at any time visiting the Visa Information Center official website ustraveldocs.com
- Victims of Scam: If you feel you have been a victim of a visa scam, or would like to know if a temporary work visa offer is legitimate, please contact our Fraud Prevention Unit at DenunciasSV@state.gov or call 2501-2636. Our staff speak Spanish and all calls are confidential.
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on https://travel.state.gov/content/travel.html.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.
